Shipping Policy

// LOGISTICS BRIEF

SHIPPING POLICY

All orders are dispatched within 48 hours of purchase. Full tracking is sent by email immediately after dispatch. No order leaves without a tracking number.

// FREE SHIPPING THRESHOLD
FREE TRACKED SHIPPING
On all orders $89 and above — USA, UK, Australia, Canada, New Zealand. Applied automatically at checkout. No code required.
// DELIVERY TIMES BY REGION
United States 10–14 business days
United Kingdom 9–13 business days
Australia 12–16 business days
Canada 11–15 business days
New Zealand 13–18 business days
Rest of World 14–21 business days
// TRACKING

Every order receives a tracking number by email immediately after dispatch. Use the tracking link to follow your order from warehouse to door.

If you have not received a tracking email within 48 hours of your order, check your spam folder first. If it's not there, contact us at support@exo-c.store and we will resolve it within 24 hours.

// CUSTOMS AND IMPORT DUTIES

EXO-C ships from an international warehouse. Orders may be subject to import duties and taxes in the destination country. These charges are the responsibility of the recipient. We cannot predict what these charges will be. For most orders to the USA, UK, Australia, and Canada, no additional duties apply under standard thresholds — but this cannot be guaranteed.

// QUESTIONS

Contact us at support@exo-c.store — we respond within 24 hours, 7 days a week.