When you place an order we collect: your name, email address, shipping address, phone number (optional), and payment information. Payment data is processed securely by our payment providers (Shopify Payments, PayPal) and is never stored on our servers. We may also collect device information and browsing behaviour on our store via cookies and analytics tools (Google Analytics, Meta Pixel) to improve our service and marketing.

We use essential cookies to operate the store (cart, checkout, session). We also use analytics cookies (Google Analytics) and advertising cookies (Meta Pixel) to understand traffic and run effective advertising campaigns. You can control cookie preferences through your browser settings.

We do not sell your personal data. We share data only with service providers necessary to operate our business: Shopify (platform), our shipping partners (for fulfilment), and advertising platforms (Meta, Google) where you have consented to tracking. All third parties are required to handle your data in accordance with applicable privacy laws.

You have the right to access, correct, or delete your personal data at any time. You may also request that we stop processing your data for marketing purposes. To exercise any of these rights, contact us at support@exo-c.store.

We retain order data for 7 years for accounting and legal compliance purposes. Marketing data is retained until you unsubscribe or request deletion.

EXO-C · support@exo-c.store · exo-c.store